Privacy Policy

Who we are

Our website address is: This CE program is managed by the training department at University Medical Center Emergency Medical Services, a non-profit hospital-based EMS system serving the 9-1-1 needs of Lubbock County and portions of Hale County in Texas. We do not receive any outside funding to support this program.

We developed this program to provide no-cost continuing education opportunities to EMS providers as part of our goodwill initiative to the community. We offer no guarantees of service. We do maintain all educational records per the Texas Department of State Health Services requirements.

Medicine is always evolving, and our education attempts to reflect accepted prehospital practices, current standards of care, and evidence-based findings through research. However, we cannot be held responsible for information that may later be found to be incorrect or modified. Courses in our continuing education program may mention treatment options and accepted practices, but this should not be implied as a medical control or medical director relationship or recommendation by UMC EMS or its agents.

Always follow your local treatment protocols and policies.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. We do NOT sell your information to other parties. However, if our education program is audited by the Texas Department of State Health Services, the National Registry of Emergency Medical Technicians, University Medical Center, or other appropriate authoritative body, any/all of your personal information is subject to disclosure to authorized agents.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Upload of any data or images that includes any form of protected health information will be removed and your CE account suspended indefinitely. Future registration for a new account is prohibited. The UMC EMS training department reserves the right to remove or block images or other digital content deemed inappropriate without prior notice or avenue of recourse.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. UMC EMS uses YouTube and DropBox as its primary means of delivering educational material.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Please refer to that individual site’s terms of use and privacy policy.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.